I was at the emetrics conference last week in San Francisco, crmmetrix was indeeed a bronze sponsor and I must say that the conference was really good for us.
First and foremost, clearly continuous listening on websites is really taking off and very encouragingly for us, our postionning around the 6 Dimensions of Website Effectiveness goes a long way to both differentiate ourselves from competition (that mainly and only focus on measuring satisfaction) and get client attention and interest. This was cleraly and nicely supported during Tim Goudie keynote speech on the wednesday. Tim is Group Manager, Interactive Marketing, The Coca-Cola Company and largely mentioned our work to support the Coca-Cola Company to measure and manager the ROI of Interactive efforts (with SiteCRM).
Obviously the conference will not be a success if the people that make the web analytics space were not engaging, passionated, entertaining and fun to hang out with. This is exactly the type of people we had teh chance to meet with at the conference. So congratulations to Jim Sterne and the organizers at large, and see you soo!