A. Jolibert - H. Mühlbacher - L. Flores - PL Dubois: Marketing Management: A Value-creation Process
Gerald Zaltman: How Customers Think: Essential Insights into the Mind of the Market (*****)
J. Surowiecki: The Wisdom of Crowds (*****)
C. Locke: The Cluetrain Manifesto: The End of Business As Usual (*****)
« November 2009 |
| February 2010 »
To all, happy new year, peace & health the only thing that I can really hope for everyone in the world... all the best to all and see you in 2010!
Posted by Laurent Flores - crmmetrix at 03:11 PM | Permalink